OPTIMIZE SUCCESSFULLY
People are the distinguishing factor in the success of an organization. When people are happy and engaged in their workplace, the organization thrives and the bottom line prospers.
Kelly Frager Professional Development & Training partners with businesses to optimize the power of their people by providing customized solutions that yield professional success. This is accomplished through understanding the client’s challenges and success indicators, and then developing solutions to meet the desired outcome with engaging and results-oriented training.
As a certified partner with TTI Success Insights, Kelly often utilizes a range of assessments to facilitate discussion around individual and team behavior, motivating factors, and emotional intelligence. Her training programs and workshops focus on improving the soft skills of individuals and team cohesion, which leads to organizational transformation and lasting change.
Training & Development Solutions
Focusing primarily in the areas of:
Effective communication in the workplace
Understanding self and others utilizing DISC and Driving Forces
Emotional intelligence
Conflict, candor and trust
Maximizing teamwork and collaboration
Working with challenging personalities
Leadership essentials
Professional presence
Workplace civility and citizenship
Interaction Intelligence
Our Corporate Training Programs
Communication
People-Centered Communication (DISC)
Navigating Conflict with Confidence
Effective Workplace Communication
Communicating Up, Down & Around
The Emotional Intelligence Advantage
Building Trust and Gaining Influence in the Workplace
How to Work With Challenging Personalities
High Performing Teams
DISC for Teams
Creating a Culture of Engagement
Developing Team Rules of Engagement
Building a Foundation of Teamwork & Collaboration
Increase Team Engagement By Understanding Their Drivers
Self-Management
The EQ Advantage: Building Your Emotional Intelligence
Building Your Business of One: Professional Polish & Presence
Building Your Business of One: Influence
Building Your Business of One: Business Etiquette
How to Embrace the Balance: Analytics & Intuition
Growing as a Leader
First-Level Leadership
Leadership Essentials
The Prioritized Leader
One-on-One Coaching
Customer Excellence
Connecting with Your Customers
Identifying Your Team’s Attributes of Customer Service Excellence
Behavioral Selling: How to Read Your Clients (DISC)
Performance Metrics Tools
Kelly has partnered with TTI Success Insights to utilize their full-range of performance assessments, primarily focusing on DISC, Driving Forces and Emotional Intelligence. By capitalizing on data and dynamics, these tools allow for richer discussion and understanding of self, others and teams, ultimately optimizing how you manage and grow your talent.
